The Hunter Douglas Right Choice Promise®
Buy new Hunter Douglas window coverings at no risk. Your satisfaction is guaranteed!
Michael Felice Interiors is a Hunter Douglas Gallery dealer, offering the Gallery-exclusive Hunter Douglas Right Choice Promise®. With this program, you can try out your new window coverings in your home and exchange them if you are not completely satisfied.
Here is how it works:
1) Contact us here at Michael Felice Interiors to purchase your new Hunter Douglas window treatments.
2) Once the installation of your new Hunter Douglas window coverings is complete, we invite you to experience and enjoy them in your home for 21 days.
3) In the unlikely event that you are not thoroughly satisfied with your window treatments at the end of this 21-day period, contact us during the next 21 days.
4) For a nominal fee (not to exceed $75 per window covering), we will make a one-time replacement of your window coverings with a Hunter Douglas product of equal or lesser value of your choice.* It’s that simple!
* The Right Choice Promise® applies only to residential installations. It excludes: damage and abuse, improper installation, mis-measurement, product stacking or control side change, hard-wired motorized products and specialty shapes requiring templates. Change in product size (i.e., inside mount to outside mount or vice versa) is excluded. An additional re-installation charge not to exceed $75.00 per window covering may be required. If the replacement product is of greater value, you must pay the difference in value. No credits or refunds for products of lesser value. Claims must be made by the original customer through the original Hunter Douglas Gallery® dealer. The Right Choice Promise® is available only through participating Hunter Douglas Gallery® dealers.